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Manufacturer’s HVAC Field Service

Website AquaCal AutoPilot, Inc.

Working Together, Growing Together, Winning Together

COMPANY: AquaCal AutoPilot Inc.
REPORTS TO: Field Service Technician Lead
FLSA: Non-Exempt
HOURS: Full-time

Position Summary
Multi-layered field service technician position whose primary role will be to perform heat pump service requests in the Phoenix and surrounding areas, overnight stays will be required. Additionally, will travel outside of area to supply support to sales, a service center support network and training departments.

Key Responsibilities:

  • Alert your Lead of any issues from the field needing immediate quality attention
  • Attend technical and leadership trainings, as scheduled
  • Receive service calls electronically and travel in a company owned vehicle to job sites
  • Maintain service parts stock on the truck
  •  Interact with our dealer network and homeowners for win-win solutions
  • Maintain vehicle maintenance within factory requirements
  • Attend conventions and sales trainings to represent the department
  • Complete travel for technical support in various regions of the country throughout the year, as needed
  • Other duties as assigned

Other Requirements:

  •  Positive, enthusiastic, and flexible attitude
  • Advanced diagnostic skills and ability to use meters and gauges
  • Trained in the use of recovery machine and vac pump
  • High comprehension of super heat and sub-cooling
  •  Proficient at brazing and soldering using 15% and 45% brazing rod and 8% soft solder
  • Associate degree or equivalent from two-year college or HVAC technical school AND 3+ years of field service-related experience and/or training OR equivalent combination of education and experience.
  • Clean driver’s license
  • HVAC Certification
  • CPO Certification, course provided after hire
  • Refrigerant Handling Certification
  • Ability to read and speak Spanish is a plus!

Compensation & Benefits

  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long service awards and events
  • Paid time off: Holiday, Vacation and Personal
  •  Health, dental and vision insurance offered
  • Short/Long term disability insurance offered
  • 401K and Roth offered
  • Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
  • Positive and friendly work environment
  • Merchandise discounts

…and so much more!

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