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Customer Service Representative

Website AquaCal AutoPilot, Inc.

Working together...Growing together...Winning together

COMPANY: AquaCal AutoPilot Inc.

REPORTS TO: Customer Service Supervisor

FLSA: Non-Exempt

HOURS: Full-time

Position Summary

AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse team in our NEW state of the art facility. This position is Monday through Friday, 8:00am to 5:00pm. There is no nights or weekends required! Come join our team where we always work together, grow together, win together!

Key Responsibilities:

  • Answer incoming phone calls
  • Basic trouble shooting
  • Entering service calls
  • Database entry
  • Follow up calls
  • Other duties as assigned

Other Requirements:

  • Positive, enthusiastic, and flexible attitude
  • High School Diploma (Required)
  • 3 years call center experience (Required)
  • Experience with cellphone support or technology-based support (Preferred)
  • Experience in Microsoft office, excel, and word (Preferred)
  • Experience in a factory or warehouse (Preferred)
  • Swimming pool industry knowledge (Preferred)

Compensation & Benefits

  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long service awards and events
  • Paid time off: Holiday, Vacation and Personal
  • Health, dental and vision insurance offered
  • Short/Long term disability insurance offered
  • 401K and Roth offered
  • Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
  • State of the art facility with an on-site gym
  • Customized hands-on training
  • Tenure teammates and growth opportunities
  • Positive and friendly work environment
  • Merchandise discounts
  • …and so much more!

Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.

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