COMPANY: AquaCal AutoPilot Inc.
REPORTS TO: Customer Service Supervisor
FLSA: Non-Exempt
HOURS: Full-time
Position Summary
AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse team in our NEW state of the art facility. This position is Monday through Friday, 8:00am to 5:00pm. There is no nights or weekends required! Come join our team where we always work together, grow together, win together!
Key Responsibilities:
- Answer incoming phone calls
- Basic trouble shooting
- Entering service calls
- Database entry
- Follow up calls
- Other duties as assigned
Other Requirements:
- Positive, enthusiastic, and flexible attitude
- High School Diploma (Required)
- 3 years call center experience (Required)
- Experience with cellphone support or technology-based support (Preferred)
- Experience in Microsoft office, excel, and word (Preferred)
- Experience in a factory or warehouse (Preferred)
- Swimming pool industry knowledge (Preferred)
Compensation & Benefits
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Participation in the Team Horner Employee Stock Ownership Plan
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Tuition reimbursement
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Ongoing industry training
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Yearly performance and long service awards and events
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Paid time off: Holiday, Vacation and Personal
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Health, dental and vision insurance offered
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Short/Long term disability insurance offered
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401K and Roth offered
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Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
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State of the art facility with an on-site gym
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Customized hands-on training
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Tenure teammates and growth opportunities
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Positive and friendly work environment
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Merchandise discounts
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…and so much more!
Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.